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Terms and Conditions – MAND VCARD Platform
Effective Date: September 1, 2025
Introduction
Article One – Preamble and Definitions
Article Two – Merchant’s Legal Capacity
Article Three – Nature of MAND VCARD’s Obligations
Article Four – Rules for Creating the Digital Card
Article Five – Merchant’s Obligations
Article Six – Commissions of the MAND VCARD Platform (Business Package System)
Article Seven – Electronic Communications and Official Communication Channels
Article Eight – Amendments to the User Agreement and Fees
Article Nine – Payment and Settlement Services for Accounts on MAND VCARD
Article Ten – Your Personal Information and Transaction Details
Article Eleven – Merchant’s Commitment to Saudi Laws and Regulations
Article Twelve – Rights
Article Thirteen – Intellectual Property
Article Fourteen – Confidentiality of Information
Article Fifteen – Exchange and Refund Policy
Article Sixteen – Termination of Consumer or Electronic Account Membership
Article Seventeen – Account Closure Request
Article Eighteen – Payment, Sales, and Purchase Transactions
Article Nineteen – Prohibited Content and Products
Article Twenty – Saudi Anti-Cybercrime Law
Article Twenty-One – Restriction of Access or Membership
Article Twenty-Two – Warranty
Article Twenty-Three – Merchant’s Liability
Article Twenty-Four – Relationship and Notifications
Article Twenty-Five – Governing Law and Jurisdiction
Article Twenty-Six – Rules to be Followed by Accounts When Dealing with Consumers
Article Twenty-Seven – Promotional Materials and Special Offers of MAND VCARD
Article Twenty-Eight – Strategic and Logistic Services (Third-Party Services)
Article Twenty-Nine – Technical Support
Article Thirty – Dispute Resolution
Article Thirty-One – Consumer Complaint Policy and Dispute Settlement
Article Thirty-Two – General Provisions
Article Thirty-Four – Force Majeure
Article Thirty-Five – Assignment or Transfer of Rights
Article Thirty-Six – Official Communication
Article Thirty-Seven – Limitation of Liability and Losses
© 2025 MAND. All rights reserved.
